Order Processing And Customer Service Representative Operator hiring now!
Responsibilities and Duties
Enter orders into NetSuite system.
Respond to customer service requests;
Provide product information;
Prepare shipping documents and shipping labels;
Create Manifest or Picklist;
Filling shipping claims with the carriers;
Inform customers by email or telephone of order information, such as unit prices, shipping dates, and any anticipated delays;
Check inventory records to determine the availability of requested merchandise. Inventory adjustment;
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing;
Ad hoc projects
Qualifications and Skills
College degree preferred;
Prior order entry/customer service experience;
Phone skills required;
Typing skills required, minimum 35/min;
Attention to details;
Ability to prioritize workload/Sense of urgency;
Intermediate understanding of Excel and Word;
Effective written and verbal communication skills;
NetSuite experience is a plus;
Online portal experience is a plus;
Teamwork: Must be able to work well with others/good team player.
Flexible spending account
Paid time off
8 hour shift
Please send your resume to email@example.com to apply for this position.